Cookie Policy

This Cookie Policy explains how Planet 7 Casino uses cookies and similar technologies when you visit our website (the “Site”). Cookies help the Site run smoothly, stay secure, remember your preferences, and understand what’s working so we can keep improving your experience.

This policy should be read alongside our other privacy disclosures on the Site. If you’re looking for the main site overview, you can also visit Planet 7 Casino.

Cookies, Explained in Plain English

A cookie is a small text file stored on your device (computer, phone, or tablet) when you visit a website. Cookies allow the Site to recognize your browser, maintain sessions (so you don’t get logged out unexpectedly), and store choices like language or certain display settings.

We may also use similar technologies such as pixels, tags, SDKs, or local storage. For simplicity, we refer to all of these as “cookies” in this policy.

How Cookies Power a Better, Safer Experience

Cookies support key parts of how the Site works, including:

• Functionality - keeping core pages and features working correctly.
• Security - helping detect suspicious activity, prevent fraud, and protect accounts.
• Performance - improving page load behavior and overall stability.
• Analytics - understanding how visitors use the Site so we can fix issues and refine navigation.
• Personalization and marketing - showing content that’s more relevant, including offers and promotions when permitted.

Cookie Types We Use (And What Each One Does)

Different cookies do different jobs. Depending on how you use the Site, we may use the categories below.

Essential Cookies: The Site Can’t Run Without Them

Essential cookies are required for basic operations. They help with things like: keeping you logged in during a session, processing security checks, enabling core navigation, and maintaining site integrity. If you disable these cookies, parts of the Site may not work properly.

Functional Cookies: Your Settings, Remembered

Functional cookies remember choices you make, such as preferred language, region, or certain on-site settings. They’re designed to save you time and keep the experience consistent from visit to visit.

Performance and Analytics Cookies: What’s Working (and What Isn’t)

These cookies collect information about how the Site is used - for example, which pages are visited most, where errors occur, and how visitors move through the Site. This data helps us improve performance, fix bugs, and make the Site easier to use.

Analytics cookies typically collect aggregated information and are not intended to identify you directly. However, depending on the tool and configuration, some identifiers may be used to measure usage patterns.

Marketing Cookies: More Relevant Promotions (When Allowed)

Marketing cookies may be used to deliver or measure promotions, limit how often you see certain messages, and understand the effectiveness of campaigns. They can also help tailor content based on your activity on the Site and, where applicable, across other websites.

If you choose to disable marketing cookies, you may still see promotions, but they may be less relevant and less useful to you.

First-Party vs Third-Party Cookies: Who Sets Them?

Cookies may be set by us (first-party cookies) or by other companies that provide services we use (third-party cookies).

Third-party cookies may be used for services such as: site analytics and reporting, advertising measurement, fraud prevention and security tooling, customer support features, and payment-related processing or risk checks.

These third parties may use cookies under their own privacy policies. We encourage you to review those providers’ policies for details on how they handle data.

Cookie Duration: Session vs Persistent Cookies

Cookies can last different lengths of time:

• Session cookies expire when you close your browser and are often used for login sessions and essential navigation.
• Persistent cookies remain on your device for a set period (or until deleted) and are often used to remember preferences or measure returning visits.

Your Choices: How to Manage, Disable, or Delete Cookies

You can manage cookies in a few ways:

1. Browser settings Most browsers let you block cookies, delete existing cookies, or control cookies on a site-by-site basis. Look for options like “Privacy,” “Tracking,” “Site Data,” or “Cookies” in your browser settings.
2. Device controls (mobile) Mobile devices often provide additional privacy controls, including limits on ad tracking and app permissions.
3. Cookie consent tools on the Site (where available) If a cookie banner or preference center is presented, you can use it to accept, reject, or customize non-essential cookie categories.

If you disable or delete cookies, you may need to re-enter certain preferences, and some features may stop working as intended (for example, staying logged in, saving settings, or loading certain content properly).

Consent: When We Ask and What It Means

Where required by law, we will request your consent before placing non-essential cookies (such as certain analytics or marketing cookies). Essential cookies may be used without consent because they are required to provide the Site and help keep it secure.

You can change your cookie preferences at any time through your browser settings and, where available, through on-site cookie preference controls.

Do Not Track Signals

Some browsers offer “Do Not Track” signals. Because there is not a universally accepted standard for how to interpret these signals, the Site may not respond to them consistently. We will continue to monitor developments and may update our approach if standards change.

Policy Updates: Staying Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the effective date or otherwise indicate the change on this page. Continued use of the Site after updates means you’ve reviewed the revised policy.

Questions or Requests: Contact Us

If you have questions about this Cookie Policy or privacy-related requests, contact our support team:

Email: help@planet7casino.com Phone (USA/Canada Toll Free): 1-888-402-2065 Phone (International): 1-888-402-2065

We’ll help you understand your options and how cookie choices may affect your experience on the Site.